# Assembled App for Zendesk

## Agent Average Handle Time
For details regarding the average handle time of agents, refer to the [Agent average handle time](https://support.assembled.com/hc/en-us/articles/21941584400909-Agent-average-handle-time).

## Best Practices for Accurate Zendesk Agent States
Learn more about maintaining accurate Zendesk agent states in the article on [Best practices for accurate Zendesk agent states](https://support.assembled.com/hc/en-us/articles/13799175384205-Best-practices-for-accurate-Zendesk-agent-states).

## Installing the Assembled App for Zendesk
For installation instructions, please visit the article on [Installing the Assembled App for Zendesk](https://support.assembled.com/hc/en-us/articles/4414677291277-Installing-the-Assembled-App-for-Zendesk).

## Using the Assembled App for Zendesk
Find guidance on usage in the article on [Using the Assembled App for Zendesk](https://support.assembled.com/hc/en-us/articles/4414692906893-Using-the-Assembled-App-for-Zendesk).

## Time Tracking in Zendesk
To understand time tracking features, check the article on [Time tracking in Zendesk](https://support.assembled.com/hc/en-us/articles/4414692904589-Time-tracking-in-Zendesk).

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