Connected apps – Assembled
The basics
Contact Platforms
- Five9 and Assembled: Integration Guide
- Amazon Connect | Setup Option 3: Existing s3 Bucket
- Amazon Connect | Setup Option 2: Existing Streams Setup
- Amazon Connect | Setup Option 1: No Existing Streams or Buckets
- ServiceNow Integration
- How to connect Zendesk Support
Login Integrations
HRIS Platforms
- Setting up your Workday integration
- How does Assembled integrate with Workday?
- Setting up your Hibob integration
QA Platforms
- How to connect Observe.AI
- How to connect Zendesk QA (Klaus)
- Integrating a QA platform
- How to connect MaestroQA
Google Calendar
- Setting up Google Calendar keyword event mapping
- Using the Assembled → Google Calendar integration
- Using the Google Calendar → Assembled integration
- Switching from secondary Google Calendar to primary Google Calendar syncs and vice versa
- Receiving schedule notifications
Assembled App for Zendesk
- Agent average handle time
- Best practices for accurate Zendesk agent states
- Installing the Assembled App for Zendesk
- Using the Assembled App for Zendesk
- Time tracking in Zendesk
Assembled App for Salesforce
- Installing the Assembled Copilot for Salesforce Service Cloud
- Installing the Assembled App for Salesforce Service Cloud
Assembled Chrome Extension
- Overview & installation instructions for Assembled Chrome extension
- Upcoming event visibility & notifications via the Assembled Chrome extension
- Tracking allowed websites via the Assembled Chrome extension
- Zendesk time tracking via the Assembled Chrome extension
- Understanding the activity timeline with the Assembled Chrome extension