# Assembled is experiencing site-wide issues

## Incident

Report for [Assembled](https://status.assembled.com/)

## Resolved

This incident has been resolved. A database operation degraded performance, which caused pages across the product to become unresponsive. We’re reviewing our database operation safeguards and monitoring to reduce the likelihood of similar issues in the future.

[6:53 AM PT] Our voice agent is still unavailable as the system recovers, but we are successfully able to transfer callers to a live agent upon error.

[7:08 AM PT] The voice agent is healthy and available.

Posted 2 months ago. May 15, 2026 - 13:53 UTC

## Identified

The issue has been identified and a fix is being implemented.

Posted 2 months ago. May 15, 2026 - 13:48 UTC

## Investigating

We are currently investigating this issue.

Our voice agent is unavailable and we are currently unable to transfer calls successfully to a live agent upon error.

Posted 2 months ago. May 15, 2026 - 13:44 UTC

This incident affected: Application, API, Reporting and data services, AI Products, and Voice.