Partner integration: Slack
Streamline support operations with Assembled and Slack
Bring workforce management and AI-powered issue resolution directly to your team's workflow. The Assembled app for Slack helps support teams manage schedules, monitor adherence, and resolve customer issues with AI — all without leaving Slack.
Get up and running in minutes
The app for Slack can be installed with just a few clicks.
- Once logged into Assembled, go to Settings > Integrations
- In the Slack module, click Connect Integration
- Complete the authentication process
- Open Slack and type /assembled help to get started
Supercharge agents with AI-powered answers
Help agents deliver fast, on-brand customer replies every time.
- Ask questions and surface relevant knowledge instantly
- Make decisions with complete context at your fingertips
- Give all teams access to support information
Learn more about Slack for agents
Unlock real-time visibility in Slack
See who's available right now and stay on top of adherence and performance.
- See who's online, on break, or in meetings with /assembled now
- View schedules without switching apps
- Get alerts when agents are out of adherence
- Customize notifications for real-time metrics
Learn more about notifications
Eliminate friction with where-you-work productivity
Manage schedule changes and time-off requests without leaving your Slack conversations.
- Get notifications for schedule changes and approvals
- Facilitate shift swaps within Slack
- Take action on time-off requests with one click
Frequently asked questions
Who should use the app for Slack?
What commands can I use in Slack?
How do notifications work?
Will AI-powered answers be consistent with my other tools?
How do I set up the integration for Slack?
See us in action.
Want to know how Assembled can help your team rise to the occasion? Set up time with us to learn more!