Assembled for Five9
Deliver world-class support with Five9 and Assembled
Assemble and run the best possible team of human and AI agents. Assembled and Five9 unlock seamless, high-quality customer experiences for leading brands.
.png)
Intelligent operations meet exceptional customer experiences
Manage your hybrid support operations in one unified platform.
AI-powered support Workforce management Contact center platform
Orchestrate human and AI support for faster resolutions
Combine Five9’s intelligent routing with Assembled’s AI Agents to streamline every interaction. Automate routine cases, guide agents in real time, and balance efficiency with empathy — at scale.
Forecast smarter, schedule faster, adapt instantly with AI
Assembled’s WFM engine connects to Five9’s live contact data to forecast, schedule, and adjust in real time. Stay ahead of spikes, optimize staffing, and deliver consistent coverage everywhere.
Run your contact center with an intelligent foundation
Five9’s cloud contact center powers seamless omnichannel experiences across voice, chat, and digital. Paired with Assembled’s operational insights, you’ll manage agents, AI, and performance in perfect sync.
Everything you need to manage your customer support team
[WFM
AI-powered scheduling, forecasting, and real-time management.
[AI Chat
Dynamic AI chat agent that understands, solves, and always stays on brand.
[AI Voice
AI voice agent that gathers information, resolves cases, and escalates when needed.
\
Proin platea fusce id tempor morbi egestas venenatis enim iaculis. Ipsum laoreet ipsum integer vestibulum.
Bobby Thomson
CEO and Founder, Retention Express
When vetting new vendors, we make sure to prioritize transparency, flexibility, and a true partnership. Assembled has always been responsive and proactive in meeting our needs, which is crucial for a successful long-term relationship.
Ryan Moore
VP Customer Support & Global BPO Strategy, DailyPay
Our results speak for themselves
2x
faster resolution
22%
boost in CSAT scores
66%
reduction in average phone wait times
$300k
annual savings