# Get your copy of the AI for support RFP template

AI-powered support tools promise big efficiency gains — but only if they’re the right fit for your team. And that starts with a strong RFP. In our free template, you'll understand:

- **How the AI understands your knowledge base:** Will it integrate seamlessly, or will you need to manually feed it information?
- **How well it adapts to your brand voice:** Can you fine-tune responses, or are you stuck with one-size-fits-all messaging?
- **How much control agents have:** Can they adjust AI-generated responses, or is it fully automated with no human oversight?