# AI-powered support that scales with you

Get smarter automation and faster resolutions with no extra headcount. Assembled is your AI-powered support platform that automates customer interactions, optimizes workflows, and ensures seamless collaboration between AI and human agents.

[Explore demo](/content/explore-ai-agents/index.html)

55%

increase in solves per hour

20%

decrease in escalations

50%

cases automated

18%

increase in positive CSAT replies

> "Assembled AI speeds up so much of my work and saves me a lot of headache, especially when I'm on live chats or calls. It can work on getting me an answer while I’m helping the customer with something else."
> 
> **Moriah Elliott,** Customer Success, Tithely

[Read the full story](/content/case-study/tithely/index.html)

## Adapt, optimize, stay ahead

Scaling operations is a dynamic, complex process. Assembled equips you with all the tools you need to stay one step ahead, no matter what comes your way.

-  Real-time analytics provide actionable insights to refine operations
-  Continuous learning ensures AI and human agents work smarter together
-  Easily dial up automation to grow without increasing overhead

[Tithely reduced average handle time by 26%](/content/case-study/tithely/index.html)

## AI-driven customer resolutions

Automate support case resolutions while maintaining quality and trust. Assembled AI helps your team handle more requests without increasing headcount.

-  AI-powered agents manage routine conversations across all channels
-  Smart routing ensures the right inquiries go to the right agent — or AI
-  AI-driven responses improve over time, reducing escalations
-  Automatic translations allow you to scale quickly in new regions
-  24/7 AI agents let you expand coverage and reach new time zones

[Learn more](/content/products/assembled-ai/index.html)

## Workforce management, optimized by AI

Beyond just automation, it’s intelligence that makes your team more efficient and outcomes more effective. Our AI-driven workforce management tools ensure resources are used optimally.

-  Predictive forecasting anticipates demand with over 95% accuracy, and adapts as new events arise
-  AI-powered scheduling follows labor laws, automates PTO, and optimizes for breaks
-  Performance insights help teams continuously improve and find new automation opportunities
-  Real-time alerts keep agents on top of performance, without manager intervention

[Learn more](/content/products/workforce-management/index.html)

## Seamless AI and human collaboration

AI is here to bring out the best in your agents, and automate meaningful customer experiences.

-  AI Copilot assists agents with real-time recommendations, translates, and carries context
-  Automated workflows take action in your tools, reducing manual tasks and boosting productivity
-  As agents give feedback, AI learns from interactions, improving accuracy and speed over time

[Learn more](/content/features/agent-copilot/index.html)