Assembled Integrations | Connect Your Support Stack
Integrations that work where you work
Every Assembled integration is built to be reliable, seamless, and high-quality. What this means for you: robust data that you can count on, when you need it, where you need it. It’s a single pane of glass for all your CX needs.
Amazon Connect
See a reliable single source of truth for your support operations.
Integration type
- CCaaS and telephony
- Workforce Management
API
Create custom workflows, integrations, or automations atop a modern tech stack.
Integration type
- Other
- Workforce Management
- AI Agents
- AI Copilot
Confluence
Automate repetitive agent tasks with custom AI workflows by syncing your Confluence documentation.
Integration type
- Knowledge base
- AI Agents
- AI Copilot
Dixa (Built by Dixa)
Forecasting, scheduling, and real-time management for support teams on Dixa.
Integration type
- CRM and helpdesk
- Workforce Management
evaluagent (Built by evaluagent)
Level up agent coaching with quality assurance and agent training.
Integration type
- Quality management
- Workforce Management
Five9
See real-time insights for phone and messaging, and forecast and schedule for inbound and outbound call volume.
Integration type
- CCaaS and telephony
- Workforce Management
- AI Agents
Fivetran (Built by Fivetran)
Automate time-consuming workflows and push reporting automatically into your data warehouse.
Integration type
- Other
- Workforce Management
Genesys Cloud
Auto-generate schedules and proactively monitor real-time support operations.
Integration type
- CCaaS and telephony
- Workforce Management
Gladly
Streamline operations with optimized agent staffing and real-time reporting.
Integration type
- CRM and helpdesk
- Workforce Management
- AI Agents
Google Calendar
View events in your calendar or pull events from a shared team calendar into Assembled.
Integration type
- Other
- Workforce Management
Google Drive
Sync documents to Assembled's knowledge base to automate brand policies in AI-powered workflows.
Integration type
- Knowledge base
- AI Agents
- AI Copilot
Gorgias (Built by Gorgias)
Sync Gorgias conversation data to forecast support demand and build smarter schedules.
Integration type
- CRM and helpdesk
- Workforce Management
Guru
Capture all of your team’s knowledge across your favorite apps to power AI workflows.
Integration type
- Knowledge base
- AI Agents
- AI Copilot
Helpjuice
Sync your team's Helpjuice articles to Assembled's knowledge base to power AI automations and workflows.
Integration type
- Knowledge base
- AI Agents
- AI Copilot
HiBob
Streamline leave management by syncing approved time-off requests into Assembled’s schedules.
Integration type
- HRIS
- Workforce Management
Intercom
Optimize customer engagement by scheduling and forecasting for chat, email, and bot interactions.
Integration type
- CRM and helpdesk
- Workforce Management
- AI Agents
Klaus
Level-up agent coaching by bringing your team’s QA data into Assembled performance reporting.
Integration type
- Quality management
- Workforce Management
Kustomer
Unify all your conversations to access historical and real-time metrics, and staff for all channels.
Integration type
- CRM and helpdesk
- Workforce Management
- AI Agents
- AI Copilot
Rippit (Formerly MaestroQA)
Unlock agent coaching by pulling in quality assurance scores to the Agent Scorecard.
Integration type
- Quality management
- Workforce Management
NICE
Effectively report, forecast, and build schedules on contact volume across all channels.
Integration type
- CCaaS and telephony
Notion
Pull your Notion documentation into the Assembled knowledge base to enrich every AI-powered interaction.
Integration type
- Knowledge base
- AI Agents
- AI Copilot
Observe.AI
Improve agent performance with QA insights synced into Agent Scorecard.
Integration type
- Quality management
- Workforce Management
Regal (Built by Regal)
Accurate staffing, real-time insights, and productivity monitoring for all channels.
Integration type
- CCaaS and telephony
- Workforce Management
Salesforce Service Cloud
Customize workflows and optimize your support operations with WFM and AI agents.
Integration type
- CRM and helpdesk
- Workforce Management
- AI Agents
- AI Copilot
ServiceNow
Unify human and AI support planning and gain complete visibility into real-time and historical operations.
Integration type
- CRM and helpdesk
- Workforce Management
SharePoint
Sync Microsoft documents to equip AI agents with company knowledge and procedures.
Integration type
- Knowledge base
- AI Agents
- AI Copilot
Shopify
Sync customer transaction data to enrich and speed up customer resolutions via AI Agent or Copilot.
Integration type
- Other
- AI Agents
- AI Copilot
Slack
See who's working today, receive adherence notifications, get scheduling alerts, and query your knowledge base with AI-powered Q&A.
Integration type
- Other
- Workforce Management
Talkdesk
Right-size staffing with accurate forecasting, flexible agent scheduling, and real-time insights.
Integration type
- CCaaS and telephony
- Workforce Management
UJET
Import ticket data seamlessly, create queues, and map real-time performance from phone and chat.
Integration type
- CCaaS and telephony
- Workforce Management
Workday
Simplify time-off management by syncing approved requests into Assembled schedules.
Integration type
- HRIS
- Workforce Management
Zendesk
Sync tickets and custom statuses, forecast for all channels, and automate resolutions with AI.
Integration type
- CRM and helpdesk
- Workforce Management
- AI Agents
- AI Copilot
Zoom
Sync ticket data to manage omnichannel support operations and agent productivity.
Integration type
- CCaaS and telephony
- Workforce Management
- AI Agents