AI voice agents your customers will love

Meet the next generation of phone support. Smart enough to tackle real issues, and conversational enough to boost CSAT.

Trusted by hundreds of leading support teams

-21% increase in support calls expected over the next 2 years
-64% of customers won’t wait for more than one minute on hold
-42% more likely to call than Millennials, Gen Z is reshaping phone support

Conversations that feel human

Our AI voice agents listen, respond, and adapt with clarity and care.

Goodbye phone trees

Say goodbye to inflexible push-button menus. AI voice agents transform dense decision trees into natural conversations that are enjoyable to interact with.

Communicate naturally

No awkward pauses or dead air. Just smooth, lifelike conversations thanks to ultra low latency and advanced noise filtering.

Ready for every language

AI voice agents are ideal for global teams that need multilingual fluency and real-time translation.

No wait, no waste, just results

24/7 voice AI agents resolve real issues.

Actions, not just answers.

Connect your AI voice agents directly to your knowledge base, CRM, and tools like Shopify to solve complex cases like refunds and record changes.

Scale to infinite capacity.

Always-on AI agents can handle unlimited simultaneous conversations. Your support capacity just became 24/7 — no new headcount needed.

Stay on task, solve with precision.

Customizable workflows and RAG-based knowledge ensure that every conversation stays on topic, accurate, and resolution-driven.

1.3M cases handled annually
30% resolution rate

“Beyond having a dynamic, helpful product, we’ve found true partnership with the Assembled team. They’ve been by our side, committed to our success, from day one.”
Bobby Thomson, CEO and Founder, Retention Express

Smart handoffs, no disruptions

Our AI voice agents operate where your team already works — with smart handoffs and enterprise-grade infrastructure.

Integrates without interruption.

Calls, context, and handoffs all happen directly within your contact platform where agents are already working – no new windows, no switching systems, just seamless continuation of the conversation.

Seamless team handoffs.

AI voice agents escalate sensitive or complex issues, based on what customers say and how they say it. You can even adjust handoff sensitivity to account for your team’s real-time capacity.

Infrastructure you can rely on.

Enterprise-grade reliability with built-in failovers that keep customer communications running smoothly 24/7.

One platform fully in sync

Unify your tools and data to take action and resolve cases across any channel, while keeping AI agents on-brand and in sync.

Personalize and standardize.

Customize your AI agents for every brand and channel, so that every customer experience is on-brand and maintains your policies.

Scalable across all channels.

Set up, configure, and build workflows once. Everything you create for chat can be deployed across email, voice, and copilot with the click of a button.

Unified reporting and visibility.

Monitor performance, feedback, and key workforce metrics all in one place to improve planning and customer satisfaction.

Everything you need to manage your customer support team

Our results speak for themselves

22% boost in CSAT scores
$1.8m savings
3x reduction in manual scheduling
12% increase in adherence
5yrs of Assembled partnership
$400k savings
26% reduction in AHT
54% increase in solves per hour
22% decrease in FRT

Learn more about AI for support

Introducing Assembled AI Voice Agents for customer support: a solution that blends real operational insight with modern AI, helping customers resolve their issues faster.