About Assembled | Our Mission & Support Platform

Trusted by hundreds of leading support teams

It started with an observation: scaling support is really hard

[In SF & beyond

Assembled moves to a new office in the heart of the Mission in San Francisco and makes NY a new home.](/content/about#w-tabs-0-data-w-pane-0/index.html) [Securing a Series B in 2022

$51 million in Series B funding fuels a major hiring spree as the customer base explodes.](/content/about#w-tabs-0-data-w-pane-1/index.html) [Launching Assembled

Assembled co-founders and Stripe alums leave Stripe to start building new tools for support. Assembled officially launches in March 2020 — the same day the WHO declares a global crisis.](/content/about#w-tabs-0-data-w-pane-2/index.html)

Our customers are the reason for everything we do

50+

countries served

100k

agents scheduled per month

4.5B+

events scheduled in 2025

See who we work with

Empowering the support heroes behind the scenes

Behind every great customer experience is a series of herculean efforts performed by folks that rarely get the recognition they deserve. A workforce manager’s job is sometimes unglamorous, often under-appreciated, but always essential. That’s why we’re celebrating them — the unsung heroes of customer support.

Read their stories

We're backed by the best

We’re lucky to have the backing and guidance from our amazing investors:

Jake Saper (Board Member, Emergence Capital), Vanessa Larco (Board Member, NEA), and Hilarie Koplow-McAdams (Board Observer, NEA, former President of New Relic, Salesforce).

Have a look around

[**See Assembled in action**

Modern support teams are perfecting their human and AI operations with accurate staffing, actionable real-time insights, and automated resolutions.

Tour the product](/content/demo-request/index.html) [**Keep up with the latest**

Between product announcements, industry insights, and practical tips, we’ve got the support space covered.

Read the blog](/content/blog/index.html) [**Meet the team**

Accelerate your career and feel good about the work you do. We show up with empathy, humility, and a bold vision for the future we’re building together.

Careers](/content/careers-at-assembled/index.html)